BlackBerry Storm Update On The Way? Responsible For Delay? (RIMM)

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blackberry-storm-limited-availability.jpgResearch In Motion's new touchscreen BlackBerry Storm -- the phone it's counting on to fend off Apple's (AAPL) iPhone this Christmas -- is still in short supply: Verizon Wireless again says new orders will ship "by 12/15," about a week later than it promised orders would ship last week.

Both companies have kept very quiet about the reason for the delay. Short supply is one theory. But rumors still persist that buggy software -- one of the reasons the Times' David Pogue thrashed the gadget last week -- is responsible for the delays. One reader sent us the following unconfirmed tip:

I know for a fact that VZW has 123,000+ Storms in their warehouse right at this very moment. I saw it on the computer screen with my own eyes in the VZW system. I was told none of them are shipping anywhere until they are flashed with new code. No matter how much RIM and VZW deny it, there is new software on the horizon.

Neither Verizon (VZ) nor RIM (RIMM) reps replied to our request for comment on that report.

But there's new evidence that RIM is working on a Storm update: Mobile blog Boy Genius Report has gotten ahold of a leaked version of new Storm software. Among its improvements: Faster switching between screens when you tilt the phone, better battery life, improvements to the Web browser, and faster browsing through music and photos.

Is this what's holding up the Storm? We don't know. But whatever it is, Verizon and RIM need to figure it out quickly. The Storm's bugs are one problem. Shipment delays are another. And neither is good news as they go up this month against the iPhone.

See Also:
RIM's BlackBerry Storm Is No iPhone, But Should Sell Well
BlackBerry Fan Longs For A Better Curve
Seven Reasons Pogue Hates The BlackBerry Storm
RIM To Blow Q3, Says Citi



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5 Comments

Juan Vargas said:
I just got the blackberry storm on the 21 first of november and, I ha it for two weeks from now and I see that the blackberry storm when you try to record a video the image freeze most of the time even with the flash mode freeze togheter I hope verizon cumming soon with a new software or I'm going to return it to the store in new york city
Mark Heller said:
Just got my Storm today (December 2nd) from Verizon via Fed Ex - it does not have the firmware update on it. Still has version 4.7.0.65. Verizon tech support Level 3 rep said a significant update is coming around January / February that will activate a bunch of new stuff on the phone, but had no knowledge of any immediate updates in the pipeline.
Mat said:
I just called Verizon to ask about an update. I was told by a Verizon employee who works at a store location that tomorrow an update will be available. An icon will appear on the phone tomorrow sometime and the update will happen over the air, but it will take up to two hours for the update to complete. Hopefully, what I was told is true, because I have many problems with my Storm.
steveo903 said:
if you connect your phone to your computer the update takes about 15 mins total... haven't noticed any improvements yet
sammy said:
From: Bragg, Vickie
Sent: Monday, December 08, 2008 3:16 PM
To: SO HOU Business Channel
Subject: Storm Shipping Update Please Read!

BlackBerry Storm Direct Fulfillment Update Updated: 12/8/2008 11:32:29 AM(ET)
Current Direct Fulfillment shipping times for the RIM BB9530T Storm:

All Areas -
Orders where payment was taken from 11/22 through 11/26 will ship no later than 12/8
Orders where payment was taken from 11/27 through 11/28 will ship no later than 12/11
Orders where payment was taken from 11/29 through 12/7 will ship no later than 12/15
Orders where payment was taken from 12/8 through 12/9 will ship no later than 12/16



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