Is The Redesign Killing Facebook Apps?

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facebook.jpegFacebook developers have stayed relatively quiet about the site's new design compared to the site's users – some of whom are revolting loudly and obnoxiously. But it seems developers are starting to see what they feared when Facebook first announced the design: Declining traffic to their apps.

On the Facebook Developer Forum, we’re seeing complaints, purportedly from Facebook developers, that traffic to their apps is down since mid-August -- not too long after Facebook started to roll out the new design, and they’re posting the graphs that supposedly bolster their case. These developers are keeping their own names, and the names of their apps, private, so we can't verify any of this so far. But here are four different traffic charts, supposedly representing four different apps:

Weekly unique users:

Graph1.jpg

Daily uniques to a "canvas" (home) page.

Graph2.gif

Daily, weekly and montly unique visitors to the app's canvas page.

Graph3.png

Weekly unique users.

Graph4.png

That seems believable to us. But what do we know? We're just bloggers. So we asked a professional: Keith Rabois, who heads up biz dev at Slide, the reigning king of Facebook apps. Keith's response: Yeah, that looks real to me.

These metrics are consistent with the volatility you would expect whenever a product has drastic UI changes, which is why most Internet companies avoid such revolutionary changes.  At Slide, we are focused on building products that our users love by growing and engaging our user base for the long-term, which is why we are concentrating on monthly unique active users of each of our applications, instead of the potential distraction posed by daily fluctuations.

Note the poke (no pun intended) that Keith takes at the social network his company is most closely tied to. Slide has been warning about the consequences of the Facebook redesign for some time, and it doesn't take a big stretch of the imagination to figure out that there's quite a bit of tension between the two companies.

Of course, the two companies are going to have to figure out how to get along. Slide helps keeps Facebook users engaged and coming back to the site, and Facebook gives Slide valuable real estate. But app developers who don't get lots of traffic, money, and other resources may have a much harder time making a go of it on Facebook going forward.

See Also:
Mark Zuckerberg To Facebook Redesign Complainers: Get Over It
Facebook Users Who Hate Change Making Facebook Developers Hate Facebook Users 
Facebook's Best Bet: Ignoring Whiny Users, Pushing Ahead With New Design
Facebook Developers: Much-Dreaded Redesign Not So Terrible, After All



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21 Comments

geewhiz said:
Really bad idea to fashion business around company that hasn't turned a profit and is thought to be "faddish".

caroline kitley said:
When something is working, and it is working well, why do people spoil it by changing it? It is sad to think that no one seems to care about what the users think. I used to love using facebook, but alas, i dont recognise the friendly profile anymore. I also used to recommend facebook to others but that is now a thing of the past. It is even sadder to think that we are told to just get over it.. in other words "We dont care about you, we want it done this way,"End of story". )

mjw149 said:
I wonder how long until Facebook starts 'bundling' free apps to 'serve users better'. A redesign that shuffles developers away could be just a precursor.

Keep in mind Microsoft owned the platform and always kept the prime real estate for themselves. I'm certain this pattern will repeat on these platforms.

HmmConvenient (URL) said:
Aside from the redesign, I think the "smart" app developers have given up on Facebook and moved to iPhone/ Android. If you were a developer looking at greenfield opportunities, the reality is that few make money at Facebook while iPhone Apps generally return some value.

Web 1.0 Lessons said:
If Facebook doesn't get a business model figured out soon (especially now that Wall Street $ has dried up) there will BE no Facebook.

Provided no business model appears, I give it another year, and it'll be gone -- or acquired by a company that can afford a loss-leader (like Microsoft).



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Gareth said:
I agree Caroline. When you have a winning formula, you may improve upon it but you may NOT reinvent it. This change, to me, was like starting a brand new social networking site. We all know the odds of a new networking site succeeding.

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