Time For Apple To Get Serious About Apple TV (AAPL)

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steve-jobs-rent-movie.jpgApple executives continue to refer to their Apple TV set-top box business as a "hobby" -- which is a polite word for "failure." Time for that to change: If Steve Jobs wants to make a serious run at owning our living room's "digital hub," then Apple TV needs a serious overhaul, ASAP.

Why now? Because even though the industry is still nascent, the Internet-connected living room is becoming more of a realistic proposition. And the market is quickly getting more crowded.

Yesterday, LG announced it would begin selling a Blu-ray player in September that can play Netflix (NFLX) streaming movies -- and other digital content -- for "well under" $500. Wednesday, Dell (DELL) showed off a sexy new mini computer, starting at $499, with a built-in HDMI port for hi-def TVs and an optional Blu-ray drive. So on and so forth.

Suddenly, Apple TV has lost most of whatever edge it may have had. It can play iTunes movies, and YouTube videos, and... well, that's about it. Piper Jaffray's Gene Munster estimates Apple has sold 2.6 million Apple TVs since spring 2007, which sounds high to us. But no matter what the number is, Apple TV isn't a mainstream product. So how can Steve Jobs change that?

Open it up, by adding the Web. We realize the company likes controlling as much of the user experience as possible and boxing people in to Apple-supplied media. That's helped make Apple products among the most useful and elegant in the consumer electronics industry. But the Apple TV is too confined. It should be more like Apple's Mac mini, which some serious home theater-types actually do use in their living rooms.

What does this mean? Add a Safari browser with all the plugins you'd need to watch videos from Hulu, MLBTV, NBC, ABC, Fox, etc., listen to audio from Muxtape, Last.fm, Pandora, and other sites that aren't too directly competing.

In theory, this also means that Apple is eventually inviting iTunes competitors like Netflix (NFLX) or Amazon (AMZN) onto its box, since they offer browser-based video services of their own. But better to have to compete for space on your own platform than have a platform no one uses.

Add an optional Blu-ray drive. When Apple last updated the Apple TV in January, the the next-gen disc format war was just ending, which meant it was too late to add a Blu-ray DVD drive. But the DVD format isn't going away for a while -- at least for another 5 years or so. An Apple TV with an optional Blu-ray drive could replace the DVD player in every living room. An Apple TV without one is a compromise -- there just aren't enough movies on iTunes to make digital delivery a feasible, primary option today. Don't forget that TVs have a finite number of hi-def ports, and the cable/satellite box -- which Apple will increasibly compete with -- is taking up one of them.

That's it. For now at least -- let's not get ahead of ourselves. AppleTV doesn't need too many features, and it doesn't need to be a full-fledged PC. It just needs to make our TV-watching experience better, by adding as many video sources as possible, in one nicely designed package. What do you say, Steve?

See Also:
LG's Netflix Box Coming In September For 'Well Under $500', Will Play Blu-ray
A Nice Surprise: Dell's New Mini PC Looks Good
What's Apple's Mystery 'Future Product Transition'?



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49 Comments

James Cooper said:
Wouldn't opening up the web for the purpose of watching online content almost, if not, certainly defeat the purpose products like iTunes Movie rentals and TV shows?

Hehateme said:
Dude, appletv has been toast since day one. The specs are a joke. I think apple hates itself for releasing the damn thing.

Just different options, which conusmers are going to use anyway. You can pay to buy or rent a movie via iTunes, or watch one with ads on Hulu.

Mac Mini with an HDMI port/support and Blu-ray?

I'd buy it.

Hehateme said:
Bittorrent+macmini=MPAA nightmare.

Blur said:
Funny, I was having this EXACT discussion yesterday with a friend of mine. If Apple TV added Blu Ray, I would buy one in a heart beat to replace my DVD player. I would probably end up buying or renting a few videos from iTunes.

The only other thing I would add is support for external storage movie playback. For all of us who have existing tools for playing back Video_TS folders (think media gate and other home video players) we would want to integrate our existing libraries...USB drive storage should be fine.
As a bonus, they need full hi end spec support (1080p, DTS, THX list goes on and on) for our expensive home theater projection and sound systems.

Surely someone at AAPL recognizes this already. Have a sub par device for the amateurs out there and a hi end version for the pros. They do it with all their other products why not this one?

elder norm said:
Why not add to the wish list.

Anti-gravity machine,
matter transporter,
all for under $100.

I am sure Dell will make one any day now. LOL

Can Apple TV get better? Sure. But these type articles never look at business, only noise. Its deadline time and I do not have any idea.

Why not make an Apple computer for under $100. Apple has lots of money, right?

DUDE, get real. Apple makes things when the time is right. Look at iPod, iPhone, iTunes. You have to try really hard to argue with such success.

Just a thought.

en

elder, I'll confess to having the same reservations as you about wishlist stories. But this one is has just a couple modest proposals, and is really aimed at a bigger target -- an explanation of why Apple is going to have a hard time winning the battle for the digital hub with its current weaponry.

Elder: I agree, which is exactly why I *didn't* write a far-fetched post. Safari is feasible -- it's already on hacked Apple TVs -- and Apple's competitors have browsers with Flash support, such as the Wii and PS3.

A Blu-ray player is reasonable, too.

And "You have to try really hard to argue with such success" does not work here here. The Apple TV is specifically not a success on the level of those products, and probably won't be in its current form.

Philip said:
Just have something like SlingCatcher to allow people to stream wireless whatever they can watch on the computer will be something good enough that I would buy -- in fact, this is something I would buy 4 years ago. But even SlingCatcher is still not out yet. Sad affairs for these Apple and on-line media companies. ;)

EdwardEdwards said:
This article is DEAD ON. Without the web, I simply won't buy AppleTV. I want to be able to stream Hulu, ABC, etcetera, and visit sites. And with the advent of online products like Thinkfree Office, you'd even have office software via the web.

This is where EVERYTHING is going. Apple should lead the way, instead of wish they did.

Excellent article.

Mike D. (URL) said:
I have an Apple TV and I'm getting a lot of use out of it. You said that its only good for watching movies iTunes movies and YouTube videos. I also use it for viewing my own family videos, viewing my own photos in brilliant High Def, viewing Flickr photos, watching video podcasts, and streaming my entire iTunes library. I've had it for two years and I've gotten new features at NO ADDITIONAL cost via software upgrades. So I have all of this for a one-time cost of about $200 and no monthly fee. I really wonder if the people who write these articles bashing Apple TV have actually used the product or bothered to ask people who have used the product. I agree that it would be nice to be able to watch Hulu content, listen to Pandora, muxtapes, etc. but do you really think they're going to add that capability and not raise the price? If you want that get a Mac Mini.

Dan K. said:
I am an Apple TV owner and love it for movie rentals (amazing) and pics. However, I couldn't agree more about Apple needing to get serious about the product. Apple TV should be redesigned to be Apple TV + Apple DVR + blue-ray. The blue-ray can be a premium feature, but it should be internal and not an add on. That product would be a winner. Frankly, it's a no-brainer.

Philip Hodgetts (URL) said:
There's just one "little" problem with "optional Blu-ray player" - the non-optional DRM that has to infest the entire OS. Something that contributes to Vista's slowness and something that does not even have the slightest foundations in OS X.

Apple would have to completely rebuild their OS to support Blu-ray DRM and I don't see Jobs doing that any time soon.

Phlip

Greg said:
I think Jobs's reference to AppleTV as a "hobby" was a deliberate move to tamp down expectations.

I don't think he meant that it's not taken seriously, I think he meant that this is a beta attempt while they figure out how to deliver the best user experience with a relatively low price tag. Including all these costly add-ons prematurely would bump up that price tag along with expectations.

I look for a big splash announcement in the not-too-distant future regarding a new AppleTV - possibly even a single integrated flat panel device (which the iMac pretty much is already). One other big add-on - SlingBox-style interoperability with the iPhone...

Ted T. said:
I'm all for your AppleTV suggestion, but what would really make lots of people happy is a Mac Mini with 802.11n WiFi (matching the current AppleTV), Firewire 800, and a HDMI/Blu-ray option. It should certainly be priced accordingly for the high end options -- no one is asking for an antigravity machine for $100.

bernielomax said:
I bought my AppleTV with the hopes that something would change. It hasn't and personally, I find myself hooking up my laptop to my TV/Stereo as opposed to using my ATV. It's a huge disappointment. Don't buy it.

ARGH said:
No. I just dont agree with the points in this article. The basic premise is..oh no..we missed the boat...quick lets through something together and just shove it in the space..maybe consumers will like it.

No No No

Apple wont do that, and thats not good business sense.

Things are done on apple's terms and right now, there is just to much unknown in this space. The netflix, amazon, sony, etc..not one of which is a break through winner. Yes they might become popular, but it wont shut the space off to future changes. The overall space just doesnt seem right to me. People are trying to rush things. Apple will create a better medium for all of this to take place..that is what apple does...


Eric C. said:
I'm one of those mac mini owners. I think what apple needs is to follow microsoft's media center or iphone and allow 3rd parties to develop applets for it. I think throwing safari on it is the wrong way....Just let abc, nbc, hulu build apple tv apps.

Right now I go to all those sites via my mac mini and firefox using favorites bar. Wouldn't say its an optimal configuration, would be much better to have specially designed apps for the controls.

Sunny-Guy said:
I use my Apple TV to play music that I rip into Apple Lossless
format. It is connected using the digital audio link. The music
actually sounds better (somehow) than it does on the original
CD. I know most people won't believe, and few will bother to try it,
but one of these months it will be a new fad. You heard it here
first. Remember!

Sunny Guy

trish said:
"Dell (DELL) showed off a sexy new mini computer, starting at $499, with a built-in HDMI port for hi-def TVs and an optional Blu-ray drive."

I checked out the Dell and it's OPTIONS and $2,600 later I had a computer I might consider buying. No wait, I already have a Macmini and a 24" iMac that together cost less then the new Dell.

$500 computers are not usable as digital hubs. A tricked out Macmini works for me.

David said:
AppleTV is wonderful, it has not caught on because Apple does not spend much time advertising for it. Have you been to an Apple Store? See the space they dedicate to AppleTV? It's one TV and one AppleTV box. AppleTV has done for DVD players (standard, blu ray, etc.) what the Ipod did for CDs. What most of these negative post forget that this is not a replacement for a pc on your tv, it's just a simple way to watch movies, look at pictures, watch youtube and a few other handy things. I suspect that most of these comments are from people who do not have AppleTVs anyay.

js said:
Why add Blu-Ray support when AppleTV will one day make Blu-Ray obsolete? Once bandwidth allows for full 1080p downloads and AppleTV updates its specs a bit (full 1080p), no one will want their crappy old Blu-Ray players.

I can see the need for a Blu-Ray drive as a bridge between now and when full a-la-carte HD happens, but I don't see that being more than a few years.

It's the same reason why there is no SuperDrive in the Macbook Air. Apple sees the writing on the wall -- they know physical media will soon die and the AppleTV is positioned to capitalize on that - already.

Michael (URL) said:
Back when the Apple TV was first released, I really wanted one because it could lots of things that my TiVo could not. But I could never quite bring myself to buy one. But at this point, the things I thought that were really interesting like downloading web videos and downloading movies and even watching YouTube videos are all things that I can do on my TiVo. Apple seems to have spent as much time making the Apple TV a success as Microsoft has spent on the Zune and it shows.

Jason Holliston (URL) said:
Wow, talk about off the mark. The article starts off on the right track, but veers off course in a hurry. Safari for the Apple TV? Do you really pine for Web TV again? Web browsing isn't a couch experience. Blu-Ray drive? Do you really think that it's in Apple's best interest to include the one real competitor to movie and television downloads, especially at the (significant) added expense? No.

You're correct, though, that Apple needs to step things up, and in a hurry. They should treat the Apple TV much like the iPhone, and open it up to third party developers via the App Store. And even though I disagree wholeheartedly with your Safari idea, I do agree that there are programs that Apple can deliver. I'd love to be able to see my days iCal schedule, general news headlines, weather report, and perhaps even an interface for triage to my email (you can't reply, but you can delete or flag). Don't think of the Apple TV as a computer for your television -- think of it as a completely new way of interacting with your data, and you're on the right path.

As far as media, they are on the right track. They need to keep being aggressive with adding television and movies, and even though I understand why 720p isn't offered yet (size, download speed, and probably primarily licensing issues), they need to institute this as soon as possible, both for movie purchases and for television. They also need to keep up a drip-drip-drip approach to knocking down the DRM barriers. This is ultimately in the hands of the license owners, but DRM is a dead letter item, and in the end, this is only costing them sales.

SteveR (URL) said:
I use my Apple TV all the time, and disagree that it is a "hobby" or a failure as a product. Its main function (right now) is to connect your owned content (music photos and videos) with your TV. It does that exceedingly well due to its tight integration with iTunes (and now the remote app on my iPhone). They are also off to a great start on Internet awareness. The Flickr and Youtube integrations are genius and very utilitarian, and there is some halfway decent free video podcast content.

The main thing that Apple are missing in this product is content deals - the iTunes cupboard for video is relatively bare. But that is by design. Having gone through the experience already with music licensing Apple has learned a lot about what to do and what not to do in terms of licensing content. They are going to license content on their own terms with their products. This is going to take some time because of the huge cash cows that are the carriage fees that content producers make from cable and satellite (among myriad other market forces). I would likely cancel my DirecTV subscription if I could access NFL and MLB in HD over the Internet via my Apple TV. But that content is being monetized and delivered best via satellite right now, so its not available to AppleTV. Apple knows that the content market is still not ready for a full court press of Internet-delivered content in the living room. There is no point in being out ahead of the market.

The notion that Apple TV is a failed "hobby" is off-base. That is spin for Wall Street so they don't overestimate the near term impact to the bottom line. Everything is unfolding according to plan. The best thing that Apple can be doing right now to secure its foothold in the "connected living room" is to be gaining marketshare on Macs, iPods, and iPhones. Once you have your media library set up on your Mac, iPhone and iPod, there is no way you are buying a Dell or LG product. Even if its 30% cheaper and matches up featurewise on paper. The iPod wars (which are over) as well as the current iPhone craze have shown that.

sd said:
I think the blu-ray idea is off the mark - Apple is making a big bet that optical media is on the way out. They'll only support blu-ray if a market appears for blu-ray for data use. But that won't happen, because DVDs can currently handle data pretty well, and cheaply, and small hard drives and big flash drives are increasingly available. The (foreseeable) future of HD video is H.264 streamed and stored on harddrives.

However, the fact is that AppleTV is a video device with poor video capabilities. iTunes store pickings are VERY slim. It is spot-on to suggest competing for space on their own hardware platform rather than failing to sell the hardware. Apple really should create an AppleTV-optimized version of Webkit/Safari, and make it easy for video sites like Hulu to create AppleTV-specific web apps to navigate via remote control.

Mark Sigal (URL) said:
Personally, I would love the see the Apple TV be able to run the iPhone 2.0 software such that my iPod touch could function as the Wii-like controller and my Apple TV could be the output environment.

As a touch owner, I can tell you that there is a tiny subset of apps that are phone dependent; the majority of games, media, social networking, utilities at most take advantage of Wi-fi so the distinction would be the size of the screen (which presumably Apple deals with between output of iPods/iPhones and Apple TV) and the separation of the controller from the screen, which Apple is already starting to muck with vis-a-vis the Remote app.

On some level, this is a trojan horse into the XBox, Wii, PS3 console segment, and consistent with Apple's strategy to leverage innovations in one environment/form factor to another.

Thoughts?

Mark

chris Wolverton said:
I think the next obvious step is to extend the app store to the AppleTV. I can imagine downloadable, dedicated apps for viewing Hulu, listening to Pandora, etc. I second all of the comments that defend the device as it is, too. I knew when I bought it exactly what I was getting and that's why I bought it. It's an iPod for my TV as it is.

@js: "Why add Blu-Ray support when AppleTV will one day make Blu-Ray obsolete? Once bandwidth allows for full 1080p downloads and AppleTV updates its specs a bit (full 1080p), no one will want their crappy old Blu-Ray players."

Because that won't happen for 3-5 years. By then, Apple will have a zillion competitors. Blu-ray would make Apple TV more competitive in the next 5 years.

Joe said:
Dan, your view of what Apple should introduce is very modest and only a cultist would argue that.

I personally don't understand the appliance approach that Apple is taking except to buy themselves some time before entering the HDTV business themselves. It's a no-brainer. It's simply an iMac with a 32 or 42 inch display - duh!

This is coming when the time is right. Apple's little TV appliance is a filler and way to experiment with the software part of the equation. Apple's iMac-like HDTV would have iChat which would be a natural in the family room.

The dispute over appliance features is moot.


Peter I. (URL) said:
I don't think the commenters on this post represent any segment of the consumer electronics buying public that Apple, or any major manufacturer, really cares about. Most people I've spoken to with Apple TVs really like them and rent a decent amount of movies through them. None of them are complaining that they can't browse the Web. None of them even know these supposed "specs" that everyone is up in arms about. They know it's an easy way to rent movies and an easy way to stream from iTunes. It's a nice simple interface and it works. It's cheap too.

I'll agree that the Apple TV isn't a phenomenon but it's a good product that Mac-centric consumers are slowly adopting. Blu-ray? 1080p? There just aren't enough people who care about these yet. Most HDTV owners don't even watch in HD!!

Joe, I've thought about Apple entering the hi-def TV market before. But I've refrained from writing about it, because it's such a crappy, low-margin business, that Apple would have to charge a fortune to make any money off their TVs.

Joe said:
Dan, your view of what Apple should introduce is very modest and only a cultist would argue that.

I personally don't understand the appliance approach that Apple is taking except to buy themselves some time before entering the HDTV business themselves. It's a no-brainer. It's simply an iMac with a 32 or 42 inch display - duh!

This is coming when the time is right. Apple's little TV appliance is a filler and way to experiment with the software part of the equation. Apple's iMac-like HDTV would have iChat which would be a natural in the family room.

The dispute over appliance features is moot.


js said:
An Apple HDTV won't happen. Why would anyone go out and spend big bucks to purchase another HDTV after they just bought one? It's easier on to just spend the extra couple hundred bucks for an addon to improve the features of your current TV. That's the niche the AppleTV fills.

Galley (URL) said:
We don't necessarily need Safari, but what we do need is support for Hulu, or MLB.TV subscriptions.

@Galley: Sure, and the easiest way would be through Safari, which is already capable of running on hacked Apple TVs.

Joe said:
Dan, you say it's a low margin business. Didn't they say that about Apple never getting into the phone business? Yes, of course. So that argument doesn't fly. Apple isn't the cheapest phone and they don't have to be the cheapest HDTV if they could offer us a vastly superior experience between the world of HDTV and the net.

And to js, not everyone has an HDTV yet and that's the point. Plus, like most families, there's more than one TV in the home.

Most got it wrong with the iPod and iPhone with bogus arguments. Apple TV will be just that, a TV. There's no shroud of mystery to this market like some think. Nothing stops Apple from hitting the market with an appliance and anctual TV just like Apple has a shuffle and iPod touch. There's a lot of room in this field.

I'lll happen, count on it.

Joe, as a consumer, I'd love it.

joe han said:
JS hit the proverbial nail on the proverbial head. Apple TV with Bluray? That's like adding a CD-ROM drive to the IPOD.

Apple and Sony are competitors. Apple wants your pocket for music (they got it). Sony wanted it (they didn't get it). Apple and Sony both want to own your living room, but frankly Sony already has a big leg up there via PS3.

Apple thinks the future of music is downloading (it is). Apple thinks the future of movies is downloading (it is). Physical Media is ohmygawdlikesolastmillienium.

By the way, Sony is hedging it's bets with downloading first on PS3 and other products.

Eideard (URL) said:
Once I got past the trolls, it seems as if this is a serious discussion. One I may even introduce at either of the blogs where it would fit - where I contribute. For that, I thank you, Dan.

I look at this from a couple of sources:

Happy with my Apple TV, already. We use it in the family essentially as an IPTV source - watching a dozen programs a week on the living room HDTV and almost half the programs are up to 16x9, now, and/or HD quality. The rest are SD and I still watch a minimum amount of that format on TV, as well. For a few more weeks.

Both of the satellite TV networks are beginning to offer download-on-demand 1080p content. They're using a mix of Web and satellite sourcing. I can feed that content into my 1080p HDTV from receivers offered by both providers. Why not Apple?

Yes, I would pop for a shiny new Apple TV if it offered me that access and HD quality via the whole Web - not just the limitations of iTunes.

HD size isn't any killer because I store whatever I download via the web on my iMac HD or on a standalone - just moving the evening's content up to the Apple TV via 80211.n - so, if there's some sneaky switch already lurking inside my existing AppleTV that will enable 1080p quality, I'm ready.

But, Apple has to drop the other shoe or I'll just go ahead and buy a $99 wireless ethernet adaptor for my HD-DVR and store an evening's Web-derived content that way.

suresh said:
Apple TV doesn't need a Blue-Ray player because Apple skates to where the puck is going to be not to where its been.

In short -- the end game is not about Physical Media -- the end game is digital distribution over the Internet.

And today -- that is possible.

You can rent and buy movies from Apple TV streamed/downloaded directly across the Internet at 720p.

So why bother with BlueRay?

If Apple supports blue-ray -- that will only slow down the adoption of digital distribution not accelerate it.


Byron Kim said:
While I agree that ATV is painfully underdeveloped and has nothing that would be considered a discernible lead in the market, I have to say that it is the other than AV receiver it is the most used piece of equipment in my entertainment system. I use it in conjunction with iTunes and my plasma as sort of a huge video iPod. I uploaded all of my DVD's and CD's and haven't touched them since...very nice. I understand that other 'boxes' can do a similar thing and I honestly haven't tried them, but I have trouble imagining that they are as easy to use.

But as much s I use it, I don't consider it a killer device. From my perspective it needs to open up to other media vendors like Netflix, Amazon, the networks, etc. I can easily see and iPhone type model of an SDK and app or applet store working.
Also, I imagine that a universal remote that could be a more robust version of the Remote app for the iPhone that would allow on-TV navigation and text input (a remote 'track pad'/soft keyboard) can really open things up to increased functionality and ease-of-use.

Eideard (URL) said:
Byron - any of the online programmable Harmonies work with Apple TV. I use the 880 for everything.

Art said:
I owned a 40 GB ATV when it first came out and recently upgraded to the 160.

It's a marvelous addition to the product line but probably one of the more misunderstood items Apple has ever introduced.

It's not going to go backwards with the addition of yesterday's blue-ray player or DVR, nor should it.

It's a device that works seamlessly with iTunes once you mate it with your computer. Or it can function on its own.

We use it to view video podcasts, including the wonderful recorded lectures at various universities. Where else can you get this content?

Someone will bring a digital camera over and I just take their card and plug it into my iMac and before we all get to the living room in from of my 52" Aquos, the photos are ready for viewing. And of course, they look spectacular!

And I spend some quality time on Youtube and other sites downloading videos I like and storing them in my iTunes library. Most of them are funny and/or unusual and these are a blast to show at parties!

We also rent movies at a whim. The selection is getting better all the time. Instant gratification here. And the picture looks fantastic either in SD or HD.

All the naysayers either don't have an ATV or don't understand how enjoyable and amazing it is to have something that extends your iTunes library (which is really a media library) to your big screen TV in your living room.

When I show people how an ATV actually functions within our living room, with that cute remote, people are invariably blown away and want one. It's that cool.

My only criticism is the iTunes/iPod interfaces have been perfected.. why not replicate that as much as appropriate for ATV? The remote would be far more functional with an iPod scroll wheel. In fact, the remote should look and function exactly like a hollowed out iPod!

The ATV interface is nice, but it does need to be more responsive and of course, it needs organization. Kinda like iTunes! In fact, that's the paradigm that Apple should transfer over. Or at least add folders for organization.

You won't understand an ATV until you buy one and use it.

GQB said:
OK, just drop this nonsense about Apple manufacturing HD TVs with AppleTV built-in.

Consumers expect their TVs (most don't get the difference between receiver and monitor) to last 5-10 years.
They're not going to tie themselves to a monitor/computer combination that locks them in for the life of their monitor.

And more to the point, no one but the geekiest geek wants a 'computer' in their living room.

In an unrelated thread about why Linux is failing in the consumer market, a great analogy appeared that applies here...
Asking consumers to use a computer for their home entertainment system is like handing them an axe, pointing them at a chicken and saying "there's your dinner."


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