Joost CEO: We've Figured It Out This Time

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joost.jpegTwo years ago, in the wake of Google's $1.65 billion acquisition of YouTube, Joost was suposed to solve a very 2006 dilemma: Fearful media companies wanted to distribute their video over the Internet, but didn't know how they'd do it.

But that was then. Now TV networks are happy to distribute their content, via conventional Web sites, as widely as possible. And that makes Joost, which requires an unwieldy download before users can play a single second of video, looks like a clumsy solution for a non-existent problem.

Now Joost has one shot to reinvent itself, via new service that launches within a Web browser -- just like every other Web vide service. That product is weeks away from launch, CEO Mike Volpi tells us, and this time he thinks his company has figured it out:

Silicon Alley Insider: What mistakes did Joost make the first time around and what are you doing to fix them?

Mike Volpi: We introduced what was the 2006 vision of the best product out there. The product came to market and I think we learned a lot of things from it. We're the first to say it didn't exactly hit the sweet spot. We have a great brand and great content that we still have access to today. But we had a product that wasn't quite right.

SAI: When you started out, you had by far the most content of any legal aggregator on the Web. Now content is everywhere, so where does that leave Joost?

Volpi: The world has migrated from an exclusive model of content distribution to a non-exclusive model. Our view is that content is available in a lot of places, but by packaging it and merchandizing it better, hopefully we will be a better place to come to. As people come to us, the content owners will say "I'm not going to upload this to 25 places" -- they won't be bothered -- "I'm just going to upload it two or three places." That will give us an advantage -- not because we have contractual exclusivity, but because it's a place people like to go to.

SAI: How will Joost be different from a Hulu, Veoh or AOL TV?

Volpi: We are designing a platform that is hopefully well-suited to large content owners, but also one that will serve the purposes of the midtail--the indie content, music videos, comedy channels, and so on. There are users out there that don't know what they are going to watch today, or they want to browse in a genre. We will help them find what they're looking for. We host a lot more indie content than Hulu -- and we are doing a lot more work to distribute and sell advertising on that content.

SAI: Do you need to do more content deals to be successful?

Volpi: Today we have 7,500 hours--one of the largest portfolios out there. We'd love to have more, but our success or failure will not be dictated by signing another deal.

SAI: You raised $45 million in 2006 and sources tell us you've been in talks to raise another round of financing. Is that true?

Volpi: No. We have ample cash to get the platform out, work out the kinks and accumulate users. If all goes well hopefully we won't have to raise any more money. A lot of it depends on how quickly we grow. Rapid international expansion would require more capital. The pace of rollout of territories will determine if and how much more funding we might need.

SAI: What kind of ad rates will you need to charge in order to make your service profitable?

Volpi: I am convinced with our business model that TV-level CPMs will work just fine. Online CPMs are higher now, but they will fall back to TV levels. When you operate peer-to-peer, you save on three things: bandwidth, storage, and CPU capacity. It is harder if you look at the "buy-your-own bandwidth, buy-your own-servers" model, which we're not doing. We have cost advantages, which is particularly important in a non-exclusive market. The margins are going to be thin in this industry for an aggregator like us. The first job is to get users but long-term we have to make money. Having a low-cost delivery system is the survival strategy for a content aggregator.

SAI: The last time you launched, it was a big media event. Any plans for a splashy relaunch?

Volpi: It was a different situation, because we had two founders who were so well-known. We were very fortunate that we got the enormous coverage and frankly we still have a wonderful brand because of it. But the expectations pinned on us were so high. It was a difficult situation to manage. Organizing a big party might get us a few headlines, but trust us, we've been through the PR cycle before. We want the product speak for itself and then let the users speak for us.

See Also:
Warner Bros. Inks Distribution Deals With Joost, Veoh, Everyone But Hulu
Who's Going To Sink More Money Into Joost?
Joost Web Version Almost Ready; Still Requires Software Download



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38 Comments

peter he said:
"we are designing a platform that is hopefully well-suited to large content owners..."

if this is joost's new approach, it's dead on arrival. today's content sites need to focus entirely on consumer experience. short of that, it's just matter of time that consumer will shift their attention to somewhere they can "comfortably" consume tv content on the web. content is still the king, but experience is the king-maker. hulu seems gets it.

Don't see how the two are mutually exclusive: Hulu certainly well-suited to large content owners.

ComputerHookedToMy46"TV said:
Most annoying thing ever when it comes to casual viewing:

All these sites have the same shows but their depth varies.

For example, the same shows can be found across Joost, Hulu, Fancast, network site, etc. However one site may have one season while others have other seasons. It is totally annoying & needs to be fixed. The content producers need to realize that the chances of me searching out their programs declines each day. If you're going to make something free on Hulu, & already have some of it free on Joost, just put it all on both. I'm loyal to the platform providing the best experience & will find *something* interesting on it now that they've accumulated a critical mass of content.

bernielomax said:
the 20-word version of what I just read:

we're doing what everyone else is doing, here are a few excuses, don't blame me if this doesn't pan out.

dan said:
So there's the danger of being first(ish), the product is out there for refinement. That said,in hindsight it makes sense that there would be some resistance to launching a whole separate application to watch a video. Joost's interface seemed to deter multi-tasking- jumping around to other sites, using other windows etc. - and didn't encourage casual viewing like hulu and the other sites do.
dan williams
special ops media

hehateme said:
its better to be a pirate!!!

Mark Sigal (URL) said:
I would echo bernielomax comments big-time. I read a lot of hopefullys and very few assertions of why different or unfair advantages.

If anything, it feels like a pessimistic view of the opportunity, although to their credit volpi is reality based on what they did wrong.

All things being equal, if the content base is to be largely undifferentiated owing to the non-exclusive model, then the game comes down to one of three things:

1) better tools for content creators
2) superior consumer experience
3) community/conversations depth and breadth

These aren't mutually exclusive, and as always the devil is in the details, but in absence of some area of focus, left with a great big "SO WHAT."

Cheers,

Mark
--
Read- Video Brand Creation: Darwinian Logic
http://thenetworkgarden.com/weblog/2007/07/new-media-darwi.html






Matt said:
Joost are doing a few things right recently they are building a content ingestion platform for content creators so the content creators can upload content themselves and metadata and I suppose choose what ads they want around thier content .This will be cheaper for and easier for content owners and who currently send harddrives ,tapes ect to Joost's Lieden office in the Netherlands it also means less labor costs for Joost if content owners are uploading their content.

They are soon to release a Web based plugin and might also get on devices like the Wii and iPhone but that might take a little while as they are side projects but the framework is there for porting .

Wayne Mulligan (URL) said:
"I'm just going to upload it two or three places."

What about sites like TubeMogul that allow you to go to one place and upload it to 20? I dunno, but I think these guys have to seriously reconsider the Joost value proposition to the viewers and the content owners.

-W

geraldz (URL) said:
I'm looking forward to Joosts reincarnation. Heck, if its any good I'll list it on http://zipityzap.com . No download required.

jenkins said:
Sounds like a company searching high and low for demand that isn't there. These guys tried to ride the video wave and benefit from their investors good fortune. It hasn't worked. My guess is that it will never work.

Drew (URL) said:
Content is not king. Nor are web aggregators. The consumer isn't king. ISPs? Not kings. CDNs? Nope. How 'bout networks. No longer. Who's the king? The advertiser. Unless Joost can deliver ads to a critical demo at scale, advertisers won't care and won't pay. Ditto HULU, Veoh et al. If Joost wants to survive they should trot over to Budweiser or P&G and ask those guys exactly what they want and will pay for and then give it to them. It may not be edgy, hot "content" but at least someone will pay for it.

Alex said:
"Having a low-cost delivery system is the survival strategy for a content aggregator."

This has been one of their big problems from the beginning. P2P is a great low-cost delivery mechanism at scale, but it's worthless at Joost's current low consumer penetration. Also, unlike Skype, Joost is not (yet) a viral application.

Along these lines, I can't understand why no one seems to ever talk about Vuze? Their use of the Azureus p2p network gave them a great low cost delivery system out of the box and I find the experience way better than either Joost or Veoh. Now they just need some better content!

Alex said:
"Having a low-cost delivery system is the survival strategy for a content aggregator."

This has been one of their big problems from the beginning. P2P is a great low-cost delivery mechanism at scale, but it's worthless at Joost's current low consumer penetration. Also, unlike Skype, Joost is not (yet) a viral application.

Along these lines, I can't understand why no one seems to ever talk about Vuze? Their use of the Azureus p2p network gave them a great low cost delivery system out of the box and I find the experience way better than either Joost or Veoh. Now they just need some better content!

ron said:
I am so glad to hear that they are going to web-based plugin. Their current platform is the worst programming ever created by human hands touching keyboards. They could offer content from God and it still wouldn't be worth launching their useless interface. Let's just hope they take a good look at Hulu and, at the very least, equal that experience. You can easily browse, search, play, stop, etc. Jesus, isn't this common sense? I mean, those funky little icons that you never could remember what they did and then they didn't hardly ever actually work anyway. What an enormous programming fiasco. There are few examples this bad in PC history.

Joost drop P2P said:
Looking at Joost current traction or lack of comparative to Hulu ...they need to drop their P2P platform.

They might be saving money on bandwidth, but Hulu is killing their brand! For me as a user it's just www.hulu.com and click to watch/enjoy content.

These guys are great and prior have created great desktop applications ... but everything is on the web now!

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