Fred Wilson: Why Widgets Suck, And How To Fix Them

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fred wilson.jpgUnion Square Ventures' Fred Wilson delivered the keynote at Brooklyn's Widget World Expo today, which makes sense -- Fred has long been one of the widget world's biggest boosters and users.

But Fred's speech was much more bracing than some of the other industry blather you hear at these things. His talk (you can see the slides at the bottom of this post) was titled “Why Widget Is the Wrong Word and Why it Matters,” but it was really about the why widgets aren't working today. You can see some of this discussed in his blog today, but this morning Fred also veered into some interesting tangents.

To Fred, the “problem with widgets” stems back to the original separation between content and the first widgets — ads. Google was smart to put its own contextual ad widgets (AdSense) in the sidebar of its searches, being clear to its users that its content (search results) were pure and separated from their ads (paid results).

However, as widgets started to be used to display other web content -- Fred notes that his first widget was Flickr’s photostream widget, back in 2005 -- they became "relegated to the sidebar and increasingly seen as ad units and increasingly ignored.”

But they shouldn’t be ignored, Fred argued. They should be integrated into the flow and experience of the page. Developers, he said, need to put more focus on widget user experience.

The best example Fred had of this sort of integration (and transformation, from sidebar to flow) is the Last.fm “latest songs” widget he used to have in the sidebar of his AVC blog. Now, Fred uses a Yahoo! Pipe called Last.fm Tumblr which takes the same data and injects it into his Tumblr site.

While injecting content into the stream of a webpage may be one answer to getting more “flow” and a better user experience with widgets, I had another suggestion: Context.

Contextualizing the display of widgets to the person (as MyBlogLog does), to the content (as AdSense does), or to behavior (as no one does, though Tacoda could try to do) would also make the flow and integration of widgets that much tighter. Right? Fred agreed. That felt good.

Things got more interesting as Fred left his prepared notes and riffed a bit. Most telling to me: His repeated mentions of MyBlogLog, which I'm pretty sure he considers “the one that got away”: USV had an unexecuted agreement to invest in MyBlogLog right before they accepted a ~$10 million purchase from Yahoo!, where it has since disappointed everyone — especially Fred.

Also interesting was Fred's description of his favorite widget: A sidebar widget concocted by a reader of his — Darren — which grabs music from his tumblog and puts it on the top right his AVC blog.

In the end, Fred was not necessarily calling for the “end of widgets” as much as he was delivering a wake up call for developers and publishers interested in the space. And, while the rest of the Widget World Expo included a lot of navel gazing about what seemed to be working for folks, Fred’s talk was a forward looking view of what must change.

SAI Contributor Nate Westheimer is CEO of BricaBox, and blogs at innonate.com, where he published the original version of this post.



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9 Comments

alphanaliste said:
Jesus! This is what VC has become??!? Optimizing widget display?!?

david saintloth (URL) said:
yeah pretty lame isn't it? I think widgets are probably the most overblown web technology since silverlight and Flash. Yes I said it, both of those technologies are non standard tools that really don't add anything that you can't do with standards other than video and voice chat..and with the pending html upgrades those will not be unique either. Besides I have flash kill plug in on my firefox 3 browser, how stable and fast my web experience has become now that I've neutered those buggy hidden flash scripts for good! No longer does my browser crash upon opening a window laden with buggy Flash scripts or advertisements. Most widgets are 2cm from "useless" anyway so I don't mind at all that the Flash based ones are silenced during my browsing especially if it means my experience is faster and bug free.

I think I will start an anti-widget crusade! ;)

jenkins said:
They do suck and no one can/will fix them because there is no market demand for anyone to make them better.

Eric Alterman (URL) said:
Fred is right on point with his observations. in the long term widgets only make economic sense within the context of editorial experiences on publisher sites and on other high value pages outside the context of traditional social networking experiences. But it's not just widgets that need a home outside of traditional social networking experiences. The social graph, itself, needs to inform (socialize,personalize) editorial experiences on sites across the entire web, not just social networking profile pages. And web publishers will need their own Social Graph Engine (tm) to make this happen because moving forward every website will have to efficiently collect, organize and output their site-specific audience and media data to effectively "inform" their overall user experience and advertising. Eric Alterman, Founder/Chairman KickApps


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