Whole Foods CEO, Blogger: Back On The Web, Not Terribly Sorry About That Whole Yahoo Message Board Fiasco

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John_Mackey.jpgWhole Foods CEO John Mackey, outed last year for anonymously penning some 1,400 messages -- most of which promoted Whole Foods (WFMI) and/or himself -- on Yahoo Finance boards, is back on the Web. Mackey had taken an 11-month hiatus from posting on his company's site while the SEC figured out whether he'd broken any laws. He's in the clear now, and the incident doesn't seem to have diminished his appetite for self-expression. His first effort: A mea culpa that's long on the mea and short on the culpa.

Mackey's whole post, published last week, is here. It's a marvel of non-contrition, but it's a beautiful Sunday, so if you don't want to wade through all 2,037 words, we've pulled some highlights:

  • I couldn't help myself -- it's my nature: "My family life when I was growing up included having various discussions and debates at the dinner table about anything and everything people wanted to discuss...The main reason I began posting on Yahoo! was because I enjoy and learn from online community interactions. I also like to express my viewpoints and I like to argue and debate."
  • I needed to defend my company against evil-doers: "Most of my posts at Yahoo! were made in response to these defamatory attacks on Whole Foods Market.. Next to my wife, I love Whole Foods Market more than anything else in the entire world... Like any good parent, I wanted to defend my “child” when it was being maligned and attacked unfairly, and I often came to its defense, wielding my debating skills as best I could."
  • Not using my real name was no big deal, really: "An online screen name is a great “equalizer” between people... What matters is the quality of what is said—not who says it. I do not think that the virtue of transparency is particularly applicable or relevant..."
  • I didn't do anything that bad, and I didn't do it often: "More than 95 percent of my posts were made in response to other participants’ posts. I rarely originated posts myself. I made more than 1,400 posts on the Whole Foods Market and Wild Oats online community message boards on Yahoo! over an eight-year period. (Even though that sounds like a lot, it averages out to about 3 posts per week.)"
  • I'm really not that sorry: "I don’t wish to apologize for being highly competitive because much of my drive and creativity come from this competitiveness... I don’t believe that I ever crossed the line of fair but vigorous debate in these postings."

It goes on in that vein for quite some time, but Mackey promises that this is pretty much all he has to say about the topic. That's not quite true: Immediately after posting his "I'm back!" memo, he reproduces his commencement address to the Bentley College class of 08. Guess what he talked about?

I have been particularly challenged over the past year.. I’ve seen an amazing number of negative articles written about me with remarkably inaccurate stories and outright lies being told. Perhaps the hardest thing of all was that I was unable to respond to any of these attacks as the Whole Foods Board imposed complete media and blog silence on me while their own Special Investigation and the SEC Investigation were taking place. I was not able to defend myself publicly in any way and therefore had no way to try to set the record straight.

Again, it goes on like that for a while -- Mackey also mentions that he's spent part of the last year doing a "a tremendous amount of personal growth work such as counseling, meditation, and integrated breath work."

In any case, it's unlikely that Mackey will be posting under his old alias of "Rahodeb" again. In fact, he hasn't been on the WFMI message board since August 2006. But getting back in the blog saddle, at least, may not be a bad thing: WFMI is down 29% since he went offline last July.

Disclosure: Peter Kafka bought a steak from Whole Foods' Union Square store on Friday, May 23rd. He found it to be both over-priced and delicious, and will likely do it again.



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28 Comments

Sachin Agarwal (URL) said:
That's the funniest disclaimer I've seen in a while. America wants to know: what cut, and how did you cook it?

stone said:
If the SEC cleared him he's ok in my book. I bet this kind of thing goes on all the time. I guess you're ok as long as you don't slander, defame or lie.

@stone, per the Whole Foods' 8k, the SEC "didn't recommend enforcement action" which I guess is clearing him. Pretty clear that his actions were boneheaded but not criminal.

@Sachin: A ribeye, briefly marinated in soy sauce, honey, garlic, ginger, pepper. Grilled over charcoal. Recpie courtesy Mark Bittman, who has never steered us wrong.

stone said:
If the SEC cleared him he's ok in my book. I bet this kind of thing goes on all the time. I guess you're ok as long as you don't slander, defame or lie.

Alex said:
I agree with Sachin.


One of the funniest disclaimers I've read. That a boy!


Nigel Eccles (URL) said:
I think we should celebrate CEO bloggers. He obviously got carried away with the Yahoo forums, but you know sometimes people say wrong stuff on the interweb and you just have to correct them...

thomas said:
What a liberal dipsh$t!! Anyone who shops at whole foods is an idiot - and only concerned about the whole global warming BS, not to mention granola type foods and birkenstocks.

steve (URL) said:
I'm for MacKay - right on! Go out there and light em' up on the Blogs now John!!

Rob said:
The one time I went to Whole Foods to shop I wish I had brought a diaper. Assuming it would cost no more than my regular "boutique" grocery store down the road (which is also slightly over-priced), I was shocked when I got to the cash and I had to pull out the heavy artillery to buy some cheese... apparently it had been "specially imported" although it was the same kind I bought from the shop near my house - only nearly double in price. Your cheese cave does not fool me, and it certainly doesn't do anything more for your cheese than any other fridge... and I don't like being lied to, hence I will never shop at another whole foods again.

You can buy organic at ANY major grocery store I am sure of it. Don't get fooled into thinking Whole Foods protects the environment any more than the next guy. But, whatever, consumerism rules apparently... "Status Symbol Groceries!"

lisa said:
he should focus more on his stores. they've gone downhill.

Earthman said:
@Rob and Thomas- Whoa! The village called and they want their idiots back!! Don't take it out on Whole Foods b/c you decided to buy cheese from a cave, that just like every other cheese out there makes you fat, mucousy and constipated. I've had the "overpriced" discussion with many people and it seems that educated consumers(are you one?) find that if you shop the sales and stock up appropriately, you will not blow your whole wad. I guarantee my $100 will go farther than yours, and I eat 3000 cals./day. I'll be whistling dixie while eating healthy granola and supporting my arches in my Birkenstocks.

Chapin said:
What a hypocrite. Mackey writes.

"From the very beginning, I also recognized that this online community had a large number of Whole Foods Market bashers and stock “shorters” who regularly made defamatory and often inaccurate statements about the company."

He then writes
"When I posted as rahodeb, was I trying to “hurt Wild Oats financially or otherwise?” Of course not! The question assumes that someone named rahodeb posting on an online message board could actually hurt Wild Oats if he wanted to. How could rahodeb possibly hurt Wild Oats on a digital message board? The answer is obvious: rahodeb couldn’t."

I guess online posters could only hurt WFMI and not OATS. Short seller rule #1, if mgmt publicly blames short sellers, the stock is probably a short.

Evidence 12/31/05 $80ish
today $28ish


kenobi (URL) said:
Interesting to see how many organisations will fall foul of the UK's new blogging laws. Is it really goodbye to all the music industry's e-teams?

Rahodeb said:
This article is totally unfair. John Mackey is an alright guy.


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