Wikipedia Updater Not Fired For Scooping NBC on Tim Russert's Death*

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timrussert.jpgWhen Tim Russert collapsed ten days ago, his colleagues at NBC held off reporting the news for almost two hours so his family wouldn't hear about it from the media. They also asked other TV networks to hold off reporting it, which they apparently agreed to do. A decade ago, when TV and radio had a lock on real-time news dissemination, this cozy arrangement might have stopped the news from spreading. In this day and age, of course, it didn't.

The news appeared on Wikipedia 40 minutes before the NBC report, with all of the verbs in Tim's entry changed from present tense to past. It appeared on the New York Times's web site 5 minutes before the NBC story. It zipped around Twitter all afternoon.

All that is to be expected. But here's the scandalous part of the story:

According to the NYT, the person who updated the Wikipedia entry 40 minutes before NBC reported it worked at Internet Broadcasting Services, a company that provides web services to TV stations including NBC affiliates. IBS says a "junior-level employee" changed the Wikipedia entry to reflect Russert's death because he or she thought it was common knowledge. When NBC discovered the entry--and freaked out about it--someone else at IBS deleted the date of Russert's death and changed all of the verb tenses back. And then IBS took care of the employee. NYT:

An I.B.S. spokeswoman...added that the company had “taken the necessary measures with the employee and apologized to NBC.” NBC News said it was told the employee was fired."

Fired?

If the employee learned the news because NBC was officially distributing it to affiliates under embargo, that's one thing (the firing would be appropriate). If the employee heard about it unofficially, however, from friends at NBC or I.B.S., then the firing was outrageous.* UPDATE: An NBC exec disputes the NYT report, and says the IBS employee was merely suspended, temporarily. We'll update if we can confirm. UPDATE2: Confirmed! A second source tell us that the poor IBS employee is still employed at IBS.

It's one thing for a news organization to decide to delay reporting news of a staffer's death out of deference to his or her family (this makes sense). It's another for the organization to expect other organizations to follow the same policy. And it is yet another thing for someone to deliberately strike accurate facts from a collective record to appease an upset client, which is what someone at IBS apparently did.

The world has changed in last 15 years, and the genie isn't going back in the bottle. If NBC wants to maintain its tradition with respect to staffers' deaths, that's fine. In the meantime, it should recognize that its chances of controlling a story this big are--and should be--infinitesimal and that "citizen journalism" has long since gone mainstream. If the employee at IBS who updated the Wikipedia entry did not learn of it via a confidential NBC communication, moreover, NBC and IBS owe him or her an apology and a job.

UPDATE: SAI editor Peter Kafka thinks it's time for everyone to rally around the poor person who got canned: "Presumably someone on Wikipedia will tell us where we can send donations to the mystery employee's legal defense/re-employment fund."

See Also:
Who's Going To Be The Web's Tim Russert?
NBC's "Nightly News" Taking Cue From YouTube, Hulu
NBC News Turns Out Freelancers



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56 Comments

scooter said:
Maybe he was fired for wasting work time by posting to wikipedia?

Iamlost said:
Scooter, that would be a good reason.

dean wermer said:
"It's one thing for a news organization to decide to delay reporting news of a staffer's death out of deference to his or her family (this makes sense)" - I don't think so. The news organization would not do it for anyone else's death, so why russert? They are a "news" organization after all. This was just part of their whole, over-the-top, coverage of his death.

Where is the Wikipedia entry giving the name of the citizen journalist?

Fernando Alvarez said:
If part of that employees job (or if they were aware that s/he) was maintaining and updating NBC personalities profiles on Wiki then count me in.

Bjorn Tipling (URL) said:
Fuck NBC. Everything about them is outrageous.

Just so you know, in case you didn't, NBC wants Apple to do away with the liberal iTunes 5 licenses on 5 machines that you can reset. NBC doesn't want it's shows to be watchable on iPods even if they are sold in the iTunes store. NBC also regularly pulls it's shows from Hulu, generally leaving up new episodes for a week or two so us law abiding citizens who don't torrent can't watch the shows our torrenting friends can. NBC is the company that thinks it's anchors are bigger news than politicians themselves (as apparent from the never ending coverage of russerts death).

So I say it again.

Fuck NBC. I don't need any of their shows.

Kiwi said:
Don't be too hard on NBC. It tough being a dinosaur in the information age.

MikeonTV (URL) said:
I'm insulted that NBC would think that Russert, no matter how well loved (and apparently deservedly so), should not have had his death reported in the same manner that the rest of us would. It just shows how these news companies will try to control the news when its in their favor. A small example I know but what has never seen the light of day because it affects someone involved with the company?

I would also like to know why the updater thought it was common knowledge because of a couple tweets and two hours.

Did he at least cite a link?

Chuck Adkins (URL) said:
Um, It's called respect. You might want to look into that.


MikeOnTV: Lots of news doesn't get reported for all sorts of reasons that range from silly convention ("background briefings" from Washington officials to large groups of reporters that require the reporters *not* to identify who was speaking to them from a podium) to realpolitik (don't expect NBC to do hard-hitting reports on GE, or ABC to tackle Disney very agressively). In this case I think NBC was just asking for courtesy so they could tell the dead man's family.

Cavalier said:
I wholeheartedly agree w/ NBC's position that they wanted the family to hear first. But if they want to maintain objectivity, why do they not accord the same respect to someone outside the NBC family? It seems hypocritical - especially coming from a news organization...

Dave said:
Firing people because someone does not like something they said or did has become very common. Obama has fired several people like this. Clinton was trying hard to get the person as MSNBC fired for saying something about Chelsea. This is really a form of censorship.

People should only be fired if they do something illegal or violate company policies. Evne if they violate company policy, unless it is something really serious, there are other ways to punish or warn. Firing should not be the first option, just to keep someone powerful happy.

Also if you are powerful enough, nothing happens to you. Why were Charlie Gibson and George Stephanpaolus not fired after their stupid debate performance? They did more than screw up one line - they screwed the whole debate?

Morgan said:
NBC only delayed the announcement because they were trying to reach Tim Russert's wife and son in Italy, where he had just returned from. What is the big deal? They were trying to be gracious in their time of loss and all of you people who are selfish and mad at NBC because they delayed the news need to take a step back and try and be a little more empathic! I mean come on for Christ's sake!

Wayne said:
This reminds me that Tim Russert used to embargo lots of information. Permanently. Remember all that Scooter Libby crap? What else does NBC leave off the air? Corruption in GE contracts? Wrongdoing by Whitehouse Officials? The list is endless.

Noah Vail said:
Sounds to me like this guy should get a bonus for doing his job. Since when do news organizations get credit for covering up the news? What if they all conspired to keep us in the dark about a war or something? Think about how awful that could be.

smartalek (URL) said:
Morgan, if you read the comments in the context in which they were written and posted, I think you'll find that people are concerned not about NBC's delay of releasing news of a death, but rather that it's a courtesy that they show nobody but their own. And of course about the possibility that someone may have been fired for essentially doing their job -- something I'm sure you'd agree with if it happened to you or yours.
And finally the broader and more essential point is that in this respect, as in many others of late, NBC seems to be acting not as a news-disseminating enterprise, but as a news-management enterprise.
Context is everything.

William Poltin II said:
The big media can no longer censor, though they will still try. After all, censorship is America's favorite past-time. The US gov't (and their corporate friends), already detain protesters, ban books like "America Deceived" America Deceived (book) from Amazon and shut down Ron Paul.


Freedom Lover said:
So tell us o wise one, why should we respect dead people that we don't know personally, and don't um ... respect. Tim Russert never earned my respect, and thus I don't respect him, and in fact, it is my fundamental right to disrespect him.

Why do you hate Americans for their freedoms?

angie said:
I don't know where you all live, but when reporting a death, the Chicago Tribune does withhold the name, citing pending notification of the victim's family. Withholding the news of Russert's death is a similar situation, I think, given you don't want the family to learn of it, especially online.

It's not that NBC held off on reporting Tim's death that bothers me. It's that an employee at another company got fired because NBC was angry that he got the news out ahead of them (which they had to expect would happen).

If the employee breached a confidential NBC communication, that's one thing. If he just reported what he thought was public info, he shouldn't have been sacked. You can't keep a lid on a story like this for long.

Mike said:
This story is premature, and reflects the difference between gossip and reporting. We don't know whether the employee was suspended or fired, and we don't actually know why ... was he goofing off, did he violate a confidence by which he was bound, or did he really do nothing wrong? We don't know. So why doesn't the story author do some actual fact finding before stirring up trouble?

Perhaps the mysterious Wikipedia author will come forward him or herself. We already know what his employer's story is.

Dirk said:
I'm sure when Bush gets Osama, NBC will wait until his dozens of siblings and other family members are contacted. After all, who's responsible for more deaths, OBL or Timmeh for being Cheney's mouthpiece on Iraq?

Thomas said:
The media will withhold the death of a colleague, but by damn they'll print a CIA operative's name without hesitation!

phoin said:
The purnishment seems harsh; but if IBS was to withhold it's release till the family was informed the violater should be repremanded; civil liberties has it's constraints stupid. The article states in details NBC's stand on this issue and does not recomend or advocates for the employee's dismisal. As for those who felt they missed "real news" by the nbc's coverage, you have no clue what real and fair news is. I never met the man, but his believes and character taught me a lot. You missed out buddy; checkout some youtube footage. NBC's coverage showed that some companies still cared for the employees.

Dale said:
The press did the same thing when some Fox News reporter was held hostage in Iraq.

The government said they shouldn't report on it, as if they do the Iraqi's will think he is a high value hostage and it might be harder to get him back

I don't see the issue with this...it isn't like delaying a national emergency...they should have a right to tell the family first.

They do this all the time in the press where they don't mention the name of someone that died in an accident because they haven't reached the family yet.

Freedom Lover said:
civil liberties has it's constraints stupid.

No, it doesn't, not when it comes to DEAD PEOPLE.

You may now return to your FASCIST AMERICA.

Linda Moon (URL) said:
What is the greater tragedy is that T. Russert's physician should have been fired. When one is a 'life-long" friend of a patient, all objectivity flies out the window. Russert was dangerously overweight and any physician with a conscience would have instructed a patient to lose weight and not simply joke about dropping weight sometime soon. Cholesteral meds, blood pressure meds and a crushing schedule are not a realistic treatment for heart disease. What is a pity is that Tim's dedication to not missing his show on a slow news week. please . . . ..3 days in Italy? instead hastened the end of Tim on his show on any news week. What a waste of talent.

Zealous employee, excused, the only worthwhile news was the failure of his doctors to impress on Russert the extent of his heart troubles.

CaptainObvious said:
"IBS says a "junior-level employee" changed the Wikipedia entry to reflect Russert's death because he or she thought it was common knowledge. When NBC discovered the entry--and freaked out about it--someone else at IBS deleted the date of Russert's death and changed all of the verb tenses back. And then IBS took care of the employee."

In other news, NBC announced plans to change their network call sign to "MoT". A Ministry of Truth (formerly NBC) spokesperson, speaking on the condition of anonymity, said they also plan to change their logo from the celebrated peacock the shape of a pyramid topped with the "all seeing eye".

CCC said:
Sounds like a honest mistake made by an eager/ diligent junior staffer. Give him/her a break -- IBS is an internet broadcasting company, afterall. (Or maybe IBS stands for "irritable broadcast syndrome"?) A good talking to/lesson about protocols and timing should suffice and would be good management.

Cheers...

Carl C said:
how absurd, they would want a "scoop" on any celeb dying, but because their own self-impressed puffed-up guy died, it has to be treated as if a head-of-state was shot. ridiculous...


Karen said:
I don't think two hours would have set the employee's life out of balance. He or she should have asked for authorization to change the entry.

The issue is not whether Tim Russert got special privileges. PBS is running the names and pictures of dead soldiers and they do not announce until the family has been notified and pictures of the deceased soldier is made available. Tim Russert's wife and son were entitled to the same courtesy.

Cory Doctorow said:
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IJKMNO said:
These postings don't exactly inspire confidence in the future of our republic.

The fool who did the Wikipedia post deserved to be fired. It's a matter of common decency.

I'm especially amused (grossed out, actually) by the person who decided to use this forum to rant about Mr. Russert's doctors and her own particular Monday-morning QB'ing of his heart disease. And whoever Cory Doctorow is ought to go to another planet.



Kilgore Trout said:
Yet another example of corporate abuse. Like the US ARMY, these people scapegoat a lowly employee for doing his/her job.
As long as money is the great motivator, expect the CYA practice to continue.
The only story here is how abusive the work environment continues to be in the corporate world.
This type of trash filters down to smaller companies, and their (so-called) management personnel enact similar policies as a means of exerting their own hypocritical disciplinary tactics. I have seen this occur, and it truly is disgusting!

Frank said:
Geez, all of the excitement over a news reader.

I'm tied of hearing about Tim.. People die everyday, way before their time.

John said:
So, the questions not being asked are,

1. Who is IBS, and what lead time do they enjoy on all 'news' content (atleast insofar as the web is concerned). In otherwords, how effective is this chokepoint or node under corporate auspices?

2. Who owns IBS?

3. Where was the owner (insofar as this reader can locate) educated and by whom?

I have located one Dan T Williams, CEO and owner. A co-founder of the NACCB (a PAC) and former director of APICS.
Evidently a veteran, as IBS enjoys veterans preference for govt. bidding.
No photo that I could locate.
Implies graduation from University of Detroit (Mercy?) and post grad studies on maths/computer science. His degree is curiously not mentioned. (Divinity?)

Interesting that a company has operated at this level with these kinds of players and is still quite obscure.

Yah, I get a little jumpy when the Jesuit trained establish systems to consolidate info...they've got a bad habit (pun intended) of dealing in secrecy and abusing said privilege.

Sadly, this low level employee seems to have run afoul of their low profile aspirations.

John said:
So, the questions not being asked are,

1. Who is IBS, and what lead time do they enjoy on all 'news' content (atleast insofar as the web is concerned). In otherwords, how effective is this chokepoint or node under corporate auspices?

2. Who owns IBS?

3. Where was the owner (insofar as this reader can locate) educated and by whom?

I have located one Dan T Williams, CEO and owner. A co-founder of the NACCB (a PAC) and former director of APICS.
Evidently a veteran, as IBS enjoys veterans preference for govt. bidding.
No photo that I could locate.
Implies graduation from University of Detroit (Mercy?) and post grad studies on maths/computer science. His degree is curiously not mentioned. (Divinity?)

Interesting that a company has operated at this level with these kinds of players and is still quite obscure.

Yah, I get a little jumpy when the Jesuit trained establish systems to consolidate info...they've got a bad habit (pun intended) of dealing in secrecy and abusing said privilege.

Sadly, this low level employee seems to have run afoul of their low profile aspirations.

J Hammersmith said:
RE:Morgan commentary Not just for Christ's sake. There are other religions beyond the Christian world! How about for Allah's sake or for Alien's sake,please leave poor Mr. Russert and NBC alone.
Did'nt anyone ever tell you to not take the Lord's name in vain? What's the point in your exasperated comment in quoting Christ. God had nothing to do with Russert's death-everyone has to go sometime. You don't see NBC providing continuous coverage over a week for our US military deaths. Are they any less timely or important than a distinguished journalist? Being a US Army vet and having friends in the military today, I would like to see the media ie NBC do a better job of highlighting their accomplishments and yes their ultimate sacrifices.Think about it!

Sam B said:
I'm surprised no-one's mentioned yet that Wikipedia is not the place for first-hand reporting. To add something to an article, including the subject's death, there has to be a reliable secondary source - and if all the secondary sources were holding off reporting, the fact wouldn't have remained in the article.

In short, if IBS hadn't reverted the edit, one of the experienced Wikipedia editors would have instead, probably within a few minutes, until the death was reported somewhere reliable.

"If the employee breached a confidential NBC communication, that's one thing. If he just reported what he thought was public info, he shouldn't have been sacked."

I don't get this. There's no contradiction between the communication being confidential and the employee thinking - wrongly - that it wasn't. You can't fire (or suspend, or tick off) someone based on whether they were *aware* the information was confidential, because you can't read people's minds. Either the information leaked was confidential or it wasn't, and either you fire people for leaking confidential information or you don't.

Dean Wormer said:
IBS is a contractor for the NBC O&Os and I believe NBC owns a piece of it.

Typical, poor internal controls and management left some poor grunt uninformed who went about doing his/her job. When the management failing was discovered by the client (NBC) the unwitting grunt was fired by the aformentioned inept management.

It is getting increasingly dangerous to be a pigmy walking among dinosaurs.

Radio Head said:
Tim Russert died?

Freedom Lover said:
The fool who did the Wikipedia post deserved to be fired. It's a matter of common decency.

Of course, in America, everybody should be FIRED for telling the truth. It's just common decency ...

in a corporatocracy!

http://en.wikipedia.org/wiki/Corporatocracy

crack said:
What should scare people about this is that it looks like NBC and others employ people to update wikipedia.

anne said:
I think there may be too much emphasis on the other IBS employee converting the entry back... there's a "revert" function that goes back to the previous entry pretty quickly, and it keeps the new entry available too. So it's a way to delay publishing.

But having worked in some public corporations, it is pretty common to hear something internally and have to hang on to it until a certain time (for example, until a press release is sent out). If this employee didn't understand that he was handling that kind of information, then he should be informed.

Mike C said:
"It's one thing for a news organization to decide to delay reporting news of a staffer's death out of deference to his or her family (this makes sense). It's another for the organization to expect other organizations to follow the same policy."
I completely disagree - this is not a new media / old media issue; this is a general courtesy that a family should be extended when a member dies. It's a minimum level of respect the public can show to a family in grieving. The fact that there are new media channels that enable the average Joe to scoop a story doesn't mean we should stop extending this respect.

I agree that it may cross the line when someone redacts the news after it has been released




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