Wikipedia Updater Not Fired For Scooping NBC on Tim Russert's Death*
When Tim Russert collapsed ten days ago, his colleagues at NBC held off reporting the news for almost two hours so his family wouldn't hear about it from the media. They also asked other TV networks to hold off reporting it, which they apparently agreed to do. A decade ago, when TV and radio had a lock on real-time news dissemination, this cozy arrangement might have stopped the news from spreading. In this day and age, of course, it didn't.
The news appeared on Wikipedia 40 minutes before the NBC report, with all of the verbs in Tim's entry changed from present tense to past. It appeared on the New York Times's web site 5 minutes before the NBC story. It zipped around Twitter all afternoon.
All that is to be expected. But here's the scandalous part of the story:
According to the NYT, the person who updated the Wikipedia entry 40 minutes before NBC reported it worked at Internet Broadcasting Services, a company that provides web services to TV stations including NBC affiliates. IBS says a "junior-level employee" changed the Wikipedia entry to reflect Russert's death because he or she thought it was common knowledge. When NBC discovered the entry--and freaked out about it--someone else at IBS deleted the date of Russert's death and changed all of the verb tenses back. And then IBS took care of the employee. NYT:
An I.B.S. spokeswoman...added that the company had “taken the necessary measures with the employee and apologized to NBC.” NBC News said it was told the employee was fired."
Fired?
If the employee learned the news because NBC was officially distributing it to affiliates under embargo, that's one thing (the firing would be appropriate). If the employee heard about it unofficially, however, from friends at NBC or I.B.S., then the firing was outrageous.* UPDATE: An NBC exec disputes the NYT report, and says the IBS employee was merely suspended, temporarily. We'll update if we can confirm. UPDATE2: Confirmed! A second source tell us that the poor IBS employee is still employed at IBS.
It's one thing for a news organization to decide to delay reporting news of a staffer's death out of deference to his or her family (this makes sense). It's another for the organization to expect other organizations to follow the same policy. And it is yet another thing for someone to deliberately strike accurate facts from a collective record to appease an upset client, which is what someone at IBS apparently did.
The world has changed in last 15 years, and the genie isn't going back in the bottle. If NBC wants to maintain its tradition with respect to staffers' deaths, that's fine. In the meantime, it should recognize that its chances of controlling a story this big are--and should be--infinitesimal and that "citizen journalism" has long since gone mainstream. If the employee at IBS who updated the Wikipedia entry did not learn of it via a confidential NBC communication, moreover, NBC and IBS owe him or her an apology and a job.
UPDATE: SAI editor Peter Kafka thinks it's time for everyone to rally around the poor person who got canned: "Presumably someone on Wikipedia will tell us where we can send donations to the mystery employee's legal defense/re-employment fund."
See Also:
Who's Going To Be The Web's Tim Russert?
NBC's "Nightly News" Taking Cue From YouTube, Hulu
NBC News Turns Out Freelancers




Just so you know, in case you didn't, NBC wants Apple to do away with the liberal iTunes 5 licenses on 5 machines that you can reset. NBC doesn't want it's shows to be watchable on iPods even if they are sold in the iTunes store. NBC also regularly pulls it's shows from Hulu, generally leaving up new episodes for a week or two so us law abiding citizens who don't torrent can't watch the shows our torrenting friends can. NBC is the company that thinks it's anchors are bigger news than politicians themselves (as apparent from the never ending coverage of russerts death).
So I say it again.
Fuck NBC. I don't need any of their shows.
I would also like to know why the updater thought it was common knowledge because of a couple tweets and two hours.
Did he at least cite a link?
People should only be fired if they do something illegal or violate company policies. Evne if they violate company policy, unless it is something really serious, there are other ways to punish or warn. Firing should not be the first option, just to keep someone powerful happy.
Also if you are powerful enough, nothing happens to you. Why were Charlie Gibson and George Stephanpaolus not fired after their stupid debate performance? They did more than screw up one line - they screwed the whole debate?
And finally the broader and more essential point is that in this respect, as in many others of late, NBC seems to be acting not as a news-disseminating enterprise, but as a news-management enterprise.
Context is everything.
Why do you hate Americans for their freedoms?
If the employee breached a confidential NBC communication, that's one thing. If he just reported what he thought was public info, he shouldn't have been sacked. You can't keep a lid on a story like this for long.
The government said they shouldn't report on it, as if they do the Iraqi's will think he is a high value hostage and it might be harder to get him back
I don't see the issue with this...it isn't like delaying a national emergency...they should have a right to tell the family first.
They do this all the time in the press where they don't mention the name of someone that died in an accident because they haven't reached the family yet.
No, it doesn't, not when it comes to DEAD PEOPLE.
You may now return to your FASCIST AMERICA.
Zealous employee, excused, the only worthwhile news was the failure of his doctors to impress on Russert the extent of his heart troubles.
In other news, NBC announced plans to change their network call sign to "MoT". A Ministry of Truth (formerly NBC) spokesperson, speaking on the condition of anonymity, said they also plan to change their logo from the celebrated peacock the shape of a pyramid topped with the "all seeing eye".
Cheers...
The issue is not whether Tim Russert got special privileges. PBS is running the names and pictures of dead soldiers and they do not announce until the family has been notified and pictures of the deceased soldier is made available. Tim Russert's wife and son were entitled to the same courtesy.
The fool who did the Wikipedia post deserved to be fired. It's a matter of common decency.
I'm especially amused (grossed out, actually) by the person who decided to use this forum to rant about Mr. Russert's doctors and her own particular Monday-morning QB'ing of his heart disease. And whoever Cory Doctorow is ought to go to another planet.
As long as money is the great motivator, expect the CYA practice to continue.
The only story here is how abusive the work environment continues to be in the corporate world.
This type of trash filters down to smaller companies, and their (so-called) management personnel enact similar policies as a means of exerting their own hypocritical disciplinary tactics. I have seen this occur, and it truly is disgusting!
I'm tied of hearing about Tim.. People die everyday, way before their time.
1. Who is IBS, and what lead time do they enjoy on all 'news' content (atleast insofar as the web is concerned). In otherwords, how effective is this chokepoint or node under corporate auspices?
2. Who owns IBS?
3. Where was the owner (insofar as this reader can locate) educated and by whom?
I have located one Dan T Williams, CEO and owner. A co-founder of the NACCB (a PAC) and former director of APICS.
Evidently a veteran, as IBS enjoys veterans preference for govt. bidding.
No photo that I could locate.
Implies graduation from University of Detroit (Mercy?) and post grad studies on maths/computer science. His degree is curiously not mentioned. (Divinity?)
Interesting that a company has operated at this level with these kinds of players and is still quite obscure.
Yah, I get a little jumpy when the Jesuit trained establish systems to consolidate info...they've got a bad habit (pun intended) of dealing in secrecy and abusing said privilege.
Sadly, this low level employee seems to have run afoul of their low profile aspirations.
1. Who is IBS, and what lead time do they enjoy on all 'news' content (atleast insofar as the web is concerned). In otherwords, how effective is this chokepoint or node under corporate auspices?
2. Who owns IBS?
3. Where was the owner (insofar as this reader can locate) educated and by whom?
I have located one Dan T Williams, CEO and owner. A co-founder of the NACCB (a PAC) and former director of APICS.
Evidently a veteran, as IBS enjoys veterans preference for govt. bidding.
No photo that I could locate.
Implies graduation from University of Detroit (Mercy?) and post grad studies on maths/computer science. His degree is curiously not mentioned. (Divinity?)
Interesting that a company has operated at this level with these kinds of players and is still quite obscure.
Yah, I get a little jumpy when the Jesuit trained establish systems to consolidate info...they've got a bad habit (pun intended) of dealing in secrecy and abusing said privilege.
Sadly, this low level employee seems to have run afoul of their low profile aspirations.
Did'nt anyone ever tell you to not take the Lord's name in vain? What's the point in your exasperated comment in quoting Christ. God had nothing to do with Russert's death-everyone has to go sometime. You don't see NBC providing continuous coverage over a week for our US military deaths. Are they any less timely or important than a distinguished journalist? Being a US Army vet and having friends in the military today, I would like to see the media ie NBC do a better job of highlighting their accomplishments and yes their ultimate sacrifices.Think about it!
In short, if IBS hadn't reverted the edit, one of the experienced Wikipedia editors would have instead, probably within a few minutes, until the death was reported somewhere reliable.
"If the employee breached a confidential NBC communication, that's one thing. If he just reported what he thought was public info, he shouldn't have been sacked."
I don't get this. There's no contradiction between the communication being confidential and the employee thinking - wrongly - that it wasn't. You can't fire (or suspend, or tick off) someone based on whether they were *aware* the information was confidential, because you can't read people's minds. Either the information leaked was confidential or it wasn't, and either you fire people for leaking confidential information or you don't.
Typical, poor internal controls and management left some poor grunt uninformed who went about doing his/her job. When the management failing was discovered by the client (NBC) the unwitting grunt was fired by the aformentioned inept management.
It is getting increasingly dangerous to be a pigmy walking among dinosaurs.
Of course, in America, everybody should be FIRED for telling the truth. It's just common decency ...
in a corporatocracy!
http://en.wikipedia.org/wiki/Corporatocracy
But having worked in some public corporations, it is pretty common to hear something internally and have to hang on to it until a certain time (for example, until a press release is sent out). If this employee didn't understand that he was handling that kind of information, then he should be informed.
I completely disagree - this is not a new media / old media issue; this is a general courtesy that a family should be extended when a member dies. It's a minimum level of respect the public can show to a family in grieving. The fact that there are new media channels that enable the average Joe to scoop a story doesn't mean we should stop extending this respect.
I agree that it may cross the line when someone redacts the news after it has been released
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