Angry AOL Customers: Don't Touch My Message Boards! (TWX)

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tug of war dog.jpgWhen we published a list of 50+ dead-or-soon-to-be AOL projects this week, we figured that none of them were worth getting getting upset about. We're dead wrong, our readers are telling us. Our at least certain fans of AOL's Message Boards are telling us: We've gotten a series of angry emails about the boards' impending doom.

We have to confess we weren't familiar with the boards until today. Now that we've taken a look, we think we can see both why AOL is willing to ditch the feature, and why some users are so passionate about it.

This is a pretty primitive Web 1.0 chat board, one that's long been eclipsed by social networks and the like (indeed, there are plenty of ads on the boards urging people to check out Bebo.com, AOL's very expensive attempt to get into social networks). But it's also the kind of thing that makes the Internet appealing to so many people -- it's a place for them to talk about whatever they want to, whether it's dress patterns or racist rants. And one man's antiquated forum is someone else's favorite thing on the Web. Here's some of the feedback we've gotten today:

Please don't remove the Message Boards. It is a good way to discuss certain topics with other people who are not in the same area of the country as you are. I think removing them would be a mistake. Thanks

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AOL message boards are valuable communities to those who participate in them. Just one of the boards I participate on is a super source of knowledge and comraderie. It started out as being a meeting place for like minded individuals interested in saving money and living a more frugal lifestyle but has become SO much more than that. I have actually met many of the posters from this board - we have taken trips together and thrown a wedding for someone. There are literally hundreds of posters.  Any question I need a quick answer to I can post there and know that someone will very shortly give me some usable information - no matter what the topic. I will be lost online without this forum.

You say that there is nothing worth saving on this list, but I ask, without all this, what is left of AOL, and why would anyone have any reason to use them at all?  I know that I won't, and AOL will go the way of the dinosaur.

And since you mentioned it, I know this is supposed to be anonymous, but if AOL is going to axe us, can anyone say where we can go to get another message board similarly formatted? The yahoo groups are way more cumbersome and difficult to navigate picture through, so they don't really work for us. I know about a thousand people from several different boards that will soon be looking for a new home.

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message boards??? NOOOOOOO

that would be like aol cutting off access to so many people's friends. I adore my message board friends, and don't know what I'd do without their input and insights.
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With the MILLIONS of Baby Boomers out there, what are you leaving for us if you take the AOL Message Boards. We have a community there and have had for well over 10 years. We have had live face-to-face reunions to meet each other in person so we're like a real family.
If I can't have AOL Message Boards, I don't need AOL at all and I'm sure many of the rest feel the same way. Baby Boomer Chat is a member-managed Board...your staff doesn't have to do a thing to cause them more work so please think of us aging Boomers who have a meeting place from all over the United States before you make the decision to take it away.
:(

Photo via MrMark

See Also: AOL's Hit List: 50+ Projects Gone Or Going
Video Platform Magnify.net: We're Not Dead



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24 Comments

commenter said:
I may be wrong, but I this might be a migration to the Userplane message board platform. Why support two different message board platforms? I don't think the sky is falling for the message boards yet.

Good question/point. We've asked AOL for clarification/comment.

Peon said:
Classic AOL! Never do what your customers want! Ah, all those annoying people with their monthly $20+ payments! Nobody listened to their screams when the format of the boards changed from the fast and nimble to the atrocious and clunky one. Nobody will listen to them now. Who needs a cash cow when they have Platform A?

Insider In the Know said:
Message boards on AOL are *NOT* being shut down from a user-facing perspective.

The shutting of message boards on the list you published was simply in reference to upgrading back-end message board technology. The old system WILL be shut down as the list says. However, that's only because it's being REPLACED by a new system which didn't happen to be on the list you posted.

Users will continue to have message boards.

Marah Marie (URL) said:

@Insider In the Know: Thank you. I would have mentioned that days ago right after Henry made this post but I was, um, a little tied up. At any rate, I knew last summer from people who Beta test for AOL that the closing of the message boards is only a reference to the old FDO style message boards, which users were migrated away from last summer to the new system. Again, thank you for clearing that up (which I think you have).

Henry, kudos for running two of my favorite blogs (this one and your new Clusterstock blog) but with all due respect this list is out-of-date and parts of it are just plain inaccurate. I'll be posting to Anti-AOL soon to help clear up the confusion it has caused many people.

Winter of Discontent said:
There is no doubt the aol boards serve a needed social purpose in the aol community.
With all the advertising, and having to click from post to post, I'd think aol was racking up a lot of page views everytime someone reads their message boards.
Hard to imagine they would give up those page views so easy.
I'm of the gut instinct it referred to the old boards, and the final close of that back end entry users had for so long.
While the current web based boards basically suck, people have gotten used to them and aol would be driving off a large population of user should they close that feature.

Marah Marie (URL) said:
Oh, and just to clarify, by "out-of-date" I mean, not the entire list, but many of the *products* on it, and by "just plain inaccurate", it's been more or less assumed, if not outright verified, that at least a few of the items on that list have nothing to do with AOL. I started some research on it the other night and was going to post a full-length amended list on that post but I got called away. It's a bit time-consuming to put it all together so now I'd rather just save it for my blog.

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Marah Marie (URL) said:
For everyone's further enlightenment and consternation - an amended list of dead or soon-to-be-dead projects is here.

Most of it is pure speculation, based on a bit of online research and my best guesses - but I do think the message boards are going to be OK for now.

perfidia said:
Perhaps I scanned this article too fast, but I still didn't see if there is an alternative or a place that has message boards comparable to the ones at AOL, just in case AOL closes down?

perfidia said:
me again. guess my question was, are there?

Dancing Spyrte said:
Hi! I have been visiting AOL Messageboards for years. My favorite being the War In Iraq Board, New Developments in Iraq Board and the 2008 Presidental Election Board. The format is great, because it offers a sort of hy-bred cross between a messageboard and a chat. It isn't so fast a poster can't keep up. It allows plenty of time to post a well thought out intelligent message.

That said, one popular board, The Immigration Debate Board was removed last week. It is no longer accessable. Apparently others have also met this demise. When asked, aol has no answers. I hope this features stays... It is the best messageboards on the internet.

jepson (URL) said:
Angry AOL Customers: Don't Touch My Message Boards! (TWX)156-215.1Keep in touch. Big deal?

vergil (URL) said:
Angry AOL Customers: Don't Touch My Message Boards! (TWX) 2-氯-5-氯甲基吡啶 That goes without saying. That's bullshit.

johnnie (URL) said:
640-802 I don't know where I've seen him before. How did this happen?

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Sandra said:
I think if the message boards are closing that AOL owes it to all their paying customers to let them know, in advance. With so many free things on the internet now days I would hope that AOL would still appreciate us little people that send them money each month as I have for over 10 years and the reason I have? The message boards. I can get in touch with my friends thru any internet service,but I want our message boards to stay as they are. AOL already tried to fix something that wasn't broken once before with the boards, so could they please just leave the message boards alone?? Thank you, Sandra

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tddd said:
AOL already tried to fix something that wasn't broken once before with the boards, so could they please just leave the message boards alone?? Thank you, Sandra
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Joel Schuyler said:
I'll be leaving AOL partly over this issue.

barefootmeg (URL) said:
MSN groups are currently in the process of transferring over to Multiply. One former-MSNer just posted today on Multiply that switching from MSN to Multiply, while having a bit of a steep learning curve, turned out to be like moving out of a cabin into a mansion.

AOLers, you're all welcome to come join the MSNers (and the Yahoo 360ers who came over last year around this time) in checking out Multiply.com and seeing why it's one of the best kept secrets on the web.

Jennifer (URL) said:
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Glen A.Boyce (URL) said:
Take your credit repoert advertisement off of the bottom 1/4th off my screen. I do not have enough memory to carry that when I come online. I never will use it. It cuts my viewe short and slows my computer down.

How much income do you receive from that at the expenseof your coustomers? Why was there never a question to customers? Why was it never presented and asked of users whether they wanted that on their sctreen every time they come online?

Glen A. Boyce

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