Why The Yahoo-Microsoft Deal Will Be a Disaster

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microsoft-yahoo-click.jpgWe've poked fun at Yahoo's efforts to pretend that it's in control of this Microsoft process, and we've argued that the transaction is pretty much a done deal. One thing we want to be clear about, however: Yahoo is smart to search for alternatives, because if the deal proceeds as proposed, it will be a disaster--for both Yahoo and Microsoft. (If you're already persuaded of this, see The Answer. If not, read on.)

Why will Microsoft-Yahoo be a disaster? Three reasons:

1. Pre-Deal Purgatory. 


Even if Yahoo agrees to the deal tomorrow and everything goes smoothly, it will be almost a year before the transaction closes. The regulators won't block the deal, but they'll take a hard look at it--especially in the EU and especially after Google goes on the lobbying warpath to pay Microsoft back for the latter's efforts to block Google-DoubleClick.

A lot will happen in a year, and neither Yahoo nor Google will sit still. Yahoo's strong people will be bombarded with offers, and even with a big pool set aside for retention bonuses, will be foolish not to consider them. Who knows what will happen when the companies merge? Microsoft could immediately whack 30% of Yahoo's workforce. The same anxiety and turnover will infect Microsoft. How can Microsoft's Internet people be sure that Yahoos won't suddenly be put in charge? Microsoft's Internet division already plays second fiddle to Windows and Office. Who's to say the homegrown Internet folks won't be fingered as "redundant"?

Innovation at both companies will also be stifled: Who wants to launch risky new products when they and anyone associated with them might suddenly be eliminated by a new management team? Amid the uncertainty, the most important priority for every employee who wants a senior role in the combined entity will be to figure out who will survive and where the survivors' loyalties lie. Meanwhile, Google will be steaming full-speed ahead.





2.  At Microsoft, the Internet division will always be subservient to the Windows and Office cash cows.
 

Steve Ballmer knows which products butter his bread. So does everyone else who works at Microsoft. Steve and Microsoft may also know that, somewhere down the road, Google and "cloud computing" threaten these products, but there's a difference between knowing that a competitor might eventually disrupt your business and actively disrupting it yourself. 

Put differently, there is a fundamental difference between the way Google and Microsoft approach the Internet:
  • Google wants to use the Internet to build a huge business (and, in the process, kill Microsoft--a mission that may end up becoming an Ahab-like obsession)
  • Microsoft wants to use the Internet to protect its already huge Windows and Office businesses.
One strategy is offensive, the other defensive. At Google, every exciting new idea that undermines Microsoft's core business will be rushed into production. At Microsoft, every exciting new idea that undermines Microsoft's core business will be killed (or, at least, delayed). 

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If Microsoft wants a combined Yahoo-MSN to succeed, it has to give it the freedom to destroy Windows and Office. As long as the entity is under the same corporate roof as Windows and Office, this will never happen. (And in that reality lies the secret to a successful merger: Combine the assets, but keep them as a separate company)





3. No company can do everything, and Microsoft is already fighting too many wars.

Once the deal is complete, Microsoft will have 80,000 employees. It will be competing with:
  • IBM, Oracle, SAP, Salesforce.com, and dozens of new software-as-a-service providers in enterprise software
  • Apple, Sony, Nintendo, Research in Motion in consumer gadgets, gaming, and PC platforms, and
  • Google, Time Warner, Comcast, AT&T, and others in media, advertising, and technology.
Each of these business requires different skills, relationships, strategies, and expertise. Each faces strong, focused, rich competitors. The difficulty of winning wars on all these fronts at the same time is one reason Microsoft's Internet division has been sucking wind for the past 13 years (the other reason is the one above--it's a small sideline business for Microsoft).

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Some argue that Microsoft will do just fine in all these businesses because it will become a new-age GE: a digital conglomerate.  This is wishful thinking. GE is a successful conglomerate because it has been a conglomerate for almost a century--owning and operating different businesses is its corporate DNA.  Microsoft's corporate DNA, meanwhile, is not just a single business but a single product: Windows. Almost everything the company does is designed in some way to leverage the fantastic power of that platform. (Even XBox, which Microsoft has approached brilliantly, is a vehicle for extending the Windows paradigm into the living room).

Microsoft, in other words, doesn't want to be GE. It wants to be the operating system for the digital world. It doesn't want to buy Yahoo because Yahoo is in an exciting business with strong growth potential. It wants to buy Yahoo so Yahoo can help "transform" Microsoft's business--i.e., make it more competitive with Google.

Google is indeed a threat to Microsoft, but so are Oracle, Apple, IBM, RIM, and a host of other companies. Microsoft is right that all these businesses are converging and that is possible that one company will end up capturing the lion's share of the value chain.  But whether or not Microsoft buys Yahoo, Google is in a far better position to become The One than Microsoft.

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The Bottom Line:

Google has built its entire business around cloud computing. Microsoft is trying to transform its entire business to avoid being killed by cloud computing.  Yahoo or no Yahoo, the history of business (including Microsoft's) makes it crystal clear who's the favorite to win this war.

See Also: Dear Jerry and Steve...Here's the Answer
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23 Comments

Great post. Great thinking on the subject.

DoubleClick Expert said:
Completely agree that this will be a disaster.

One small point is that yahoo has almost no presence in europe except for the ex kelkoo shopping business so i don't think EU has grounds to hold things up much.

An interesting and key differnence between doubleclick and yahoo is:

1 people are leaving yahoo in droves and there was not much turnover at doubleclick before the announcement - yahoo is already vulnerable

2 dclk employees are largely intrigued by the idea of being part of
google while most yahoo employees are horrified at the idea of being part of msft

The combination of 1 and 2 means that yahoo will lose many many key people - also, it will freeze development and acquisition decisions for at least 6 months.

Brandon said:
Yes Microsoft will continue to suffer from diseconomies of scale, but I don't see how getting a larger chunk of the huge advertising market kills Windows. Online advertising does not necessarily equate to the end of desktop computing.

dwight said:
Well the question if it is a disaster is, is it a bigger disaster than the current 'disaster' states of the two businesses. One can argue that putting them together, they won't be any worse than their already bad state, and you will get cost savings. To me the likely outcome is that: absolutely no momentum gain vs google, but none lost as nothing great is happening already.
If you are msft and you conclude you must be in this business, the deal makes sense. The better choice is: don't be in the business! Search is not everything. A better approach would be:
- msft: drop/harvest/sell msn. Invest aggressively in cloud computing services that will emerge over the next few years. The real concern for them isn't search, it is IT and personal software as a whole moving into the cloud.
- yhoo: exit search, use google for search and search monetization. execute the non-search portal business, including start page.

Matrixed said:
Totally agreed. Generally, 50-70% of these efforts fail. And more disparate the cultures the harder it is.

My three word proof: AOL Timer Warner

I feel bad for the Yahoos I know.

My2Cents said:
This is an acquisition for scale - not innovation. Why has the conversation, in general and not particular to SAI, centered around search and not mail and instant messaging? Is it to downplay anti-trust concerns? If you look at data from metrics companies, you'll notice that in most major markets worldwide (including the US), Yahoo and Microsoft's Hotmail are the number 1 and 2 providers of mail and messaging. If one looks at the many redundant areas/products in Web services that Microsoft and Yahoo participate in today, one could see significant overlap. It seems quite clear from all the analysis and from Microsoft's stated intention that it plans to close out overlapping (which are significant in my view - where do you think $1Bn cost synergies comes from) services/personnel and try to keep what it deems best-in-class from either side. Yes, it will go through b/c the short-term money gains will be given absolute priority by most stakeholders. But if one was to think about the long-term health of the competitive marketplace and of innovation, then the deal should be examined very closely by regulators.

At the end of the day, Microsoft still wants to be everywhere and be the dominant force in markets where it competes. Zune anyone? While they may not have the conglomerate DNA of GE (in scope, not scale), it looks to me that Microsoft is beginning to think and work as a multi-business conglomerate and its ambitions in online and entertainment are similar to that in PC computing - be the dominant company. Nonetheless, I absolutely agree with SAI that plenty of land mines lay ahead and that scale alone cannot guarantee success in the face of strong and/or innovative competition. What it does allow a combined MSFT-YHOO to do is to maintain its market position and buy its way to growth for a longer period of time.

Watch out VCs, the number of your exit options just went down 50% (I'm anticipating that further consolidation will continue as other players react to this deal).

Larry Honig said:
The wooden stake through the heart of this deal is Microsoft itself. While ubergeeks routinely diss Microsoft for not innovating, the company has in fact developed at least one remarkable machine. It is a marketing machine which can reliably compel (for now, at least, and probably for another couple of years) large numbers of people and companies to buy**
(** "Buy"? Not really. It's more accurate to say 'continue to renew the subscription to', at about $150 per year per seat) the software equivalent of the Chevy Vega (or if you prefer, Ford Pinto, or any other crappy and utimately illfated product.) Ballmer and Gates, the creative engines behind this innovation, have driven the company they've built to completely absorb the ethos behind this marketing machine. Over the last 28 years of massive financial success, Microsoft has been deprived only of the homeopathic innoculate that it will need to transform its business into something that will survive for the next 20 or so years. That something is not coming into the room with this deal. It can't come in until the whole culture, personified by Ballmer, departs. Dude, we can't miss you when you won't go away.

You can read my whole post here, titled Studebaker Buys Edsel.

David H Dennis said:
Yahoo's employees are Unix geeks. Their worst nightmare is to work for Microsoft.

Since they are all Unix-based products, and since using Unix is intolerable to Microsoft (see Hotmail), I think it is inevitable that Live would survive and most of Yahoo would simply get thrown away, with the data converted into Hotmail's software or MSN's portal software, which Microsoft has had for years and is comfortable with.

A Unix geek company doesn't merge well with a Windows company, no matter what. You have people who may not hate each other, but they sure do hate each other's computing platforms!

For more, see my own blog entry about this:
http://amazing.com/creations/show/9123

In my view, this was a stupid thing for Ballmer to do.

I hope it gets aggressive antitrust oversight. I don't usually even believe in enforcing antitrust law, but to kill this deal I do.

D

(No, I don't work for Yahoo, and I guess now I'm glad I don't.)

Roger said:
Henry, very good post. I agree, I think the deal is a train wreck. I think the overarching reason for why the deal will destroy value are the mismatched cultures. I wrote on this over at Information Arbitrage http://www.informationarbitrage.com/2008/02/its-a-matter-of.html.

Roger

abm said:
I am interviewing Yahoos for a post that I will be publishing early next week. But, I can say that these five mid-level, long term (4 years +), employees take such umbrage of the notion of a Microsoft takeover, that it all but seems doomed from an execution standpoint.

Quote: "How dare they even talk about selling us out like this? I for one, and I am by no means alone, will make life all but a living nightmare for any Redmond zombie that tries to lord over this department that I have bled for."

The above by a 7 year Yahoo Purple Lifer.

The cultures of these organizations are so different; one is command product driven, the other (was) innovations and tech-star driven.

While Yahoo may not be the idea lab it once was, it still has the patina of a place where a bright young software or product inventor can get a hearing. Whereas anyone at Microsoft will tell you, as they tell me, that the best grass roots ideas at Microsoft might as well be stillborn, if conceived by a mid-level employee.

Hagrin said:
Did you really write that "Microsoft is trying too do too much?"

Last I checked, Google's bread and butter was search and advertising yet we see them in -

Solar power?
The 700Mhz auction?
Dark fiber purchases?
Free WiFi?
Print advertising?

I mean, this list can go on and on. Not to mention, there isn't much that Yahoo! does that Microsoft is already trying to do (unsuccessfully in most areas I may add) so the whole point of spreading themselves too thin was a point that should have been made 6 years ago (in fact, almost all of Yahoo!'s services have direct MSFT competitors already). That one statement about taking on too much made this one of the more ridiculous takes on this potential acquisition.

Sean Kelly said:
The article is spot on. Please can we all stay quiet now and let them (MS-Yahoo) slowly strangle each other.

Seriously said:
Point 2 couldn't be further from the truth. The growth engines are in entertainment and online. If anything this just guarantees that Office & Windows will join Server & Tools as cash cows.

The game is on now. If MS can integrate Yahoo quickly and improve development time in the online area, look out.

Former Softie

Xofis said:
"Killed by cloud computing"-- ok, there are millions of zombies biting vampires and photo sharing funded by spammy mortgage ads. Who's paying real money to solve real biz problems on someone else's cloud? And what cloud are you on? Oh, right, you're Henry Blodget. Carry on.

kells1001 said:
Personally, I believe you are completely wrong. Yahoo needs Microsoft's help and Microsoft could use Yahoo's accessibility. Yahoo has never been very good at selling products, while Microsoft has been amazing. Forty-five billion is actually a small price to capture maybe an additional twenty percent of the market.

Microsoft may also realize that time is short because political change on the horizon may limit the deal ever going through. Google is a great company and their weakness is Yahoo, although Yahoo seems to be wrapped up in political arguments and an inability to realize their potential.

If the deal goes through and it most likely will--Microsoft is doing a good thing for their shareholders.

formersoftie said:
Google wants to use the Internet to build a huge business (and, in the process, kill Microsoft--a mission that may end up becoming an Ahab-like obsession)...

I think you have this statement the wrong way 'round "in the process, kill Microsoft--a mission that may end up becoming an Ahab-like obsession". This action is very much an attempt by MSFT to find a way to strike back at GOOG. MSFT has and continues to lose notable talent to GOOG, GOOG routinely beats them to market with new product, and usually that new product sucks less than MSFT's new product. Balmer is on record stating how he is "going to kill Google". This effort smacks of a man obsessed. Balmer is Ahab.

great post. We just recently did a post on our blog on reasons we have been given by candidates on why they are leaving Yahoo! http://blog.bincsearch.com/?p=153 One of the reasons we mentioned was the idea that Yahoo! employees wont go work for Microsoft.

noah loooserz said:
Henry Bloghead aint got a clue in the world... remind me never to go on this site again. lol
Zero insight

Jeremy said:
Noah, you routinely post the same thing on any site Henry has posted on so don't say you won't be back. LOL.

But, in the overall scheme of things, is the outcome a moot point?

"A Microsoft-Yahoo Merger Doesn't Matter"
http://snipurl.com/25wpw

Yahoo's pride was injured by all the talk of hostility...this was possibly what kept shareholders and Yahoo's CEO from accepting a pretty good offer. None of this matters though because I believe Microsoft will be back after a few more months of recession and by then Yahoo might be more inclined to accept even a lower offer.

Yahoo's pride was injured by all the talk of hostility...this was possibly what kept shareholders and Yahoo's CEO from accepting a pretty good offer. None of this matters though because I believe Microsoft will be back after a few more months of recession and by then Yahoo might be more inclined to accept even a lower offer.

mike said:
Some of the best reasons for microsoft NOT to buy yahoo is because number one their search engine is in ruins...or should i say directory. Number two is their messenger dosen't work anymore. Number 3 you can't even upload a profile picture anymore. Number 4 what ever did happen to their online auction attempt. Number 5 their attempt at image searches is horrendous. Number 6 microsofts search engine is now better than yahoo....it goes on and on. Personally i feel they are very lucky to get any offers webmasters are fed up with yahoo. Oh yes i forgot, their advertising is poorly targeted and their site explorer webmaster tools are completely useless. Customer service is horrendous unless u log into search marketing. Then out of nowhere all of a sudden everyone wants to to help you. Just let them fall on their face. Its only a matter of time.

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